This Privacy Policy explains how DBGT collects, uses, and protects your information when you use our mobile application and website (collectively referred to as “Services”). We are committed to safeguarding your personal data and ensuring transparency in how it is handled.

1. Purpose of this Policy

This Policy outlines: What personal and technical data we collect, How and why we collect this data, how we use, store, and protect your data, Your rights regarding your data and How to contact us for any privacy concerns.

2. Definitions

• Personal Data: Any information that can identify you directly or indirectly, such as name, email, or contact number.
• Processing: Any operation performed on personal data (e.g., collection, storage, use, disclosure).
• Services: Refers to the DBGT mobile application and website.

3. Data We Collect

We may collect the following types of data when you interact with our App:
a) Personal Data
Name, Email address. Phone number, User category (for customized access and notifications)
b) Authentication Data
We use OTP-based login via a secure SMTP server.
• No passwords are stored or required.
• A One-Time Password is sent to your registered email for login verification.
c) Device & Technical Data
• Device ID and operating system
• App version
• Crash logs and diagnostics
• Firebase Cloud Messaging (FCM) token used to deliver real-time notifications (e.g., vessel updates)
d) Interaction Data
• Logs of files or PDFs accessed or downloaded via the app.
• Basic usage metrics (if collected through internal app monitoring tools).

4. Legal Basis for Processing

We process your data on the following bases:
• Consent: You voluntarily provide your data when logging in or using the Services.
• Contractual necessity: Processing required to deliver app functionality.
• Legitimate interest: For improving Services and user experience, while ensuring minimal privacy impact.

5. How We Use Your Information

We use your information to:
• Authenticate users via OTP
• Deliver customized notifications and updates
• Improve application functionality and performance
• Respond to support requests or issues
• Fulfil any applicable legal or regulatory requirements

6. Data Sharing and Disclosure

We do not sell or rent your personal information.
Your data may be shared with:
• Third-party service providers such as Firebase and SMTP mail services for technical delivery of notifications and login functionality.
• Legal authorities, if required by law or regulation.

7. International Data Transfers

Our service providers (e.g., Firebase, SMTP services) may process data on servers located outside your country. We ensure such transfers are carried out with appropriate safeguards in accordance with applicable data protection laws.

8. Data Retention

We retain your data only as long as necessary:
• To provide access to the Services
• To meet legal or operational requirements
• Or until a deletion request is made (subject to compliance requirements)

9. Your Rights

You have the right to:
• Access and review your personal data
• Request correction or deletion of your data
• Withdraw consent for data processing (note: this may affect app functionality)
To exercise any of these rights, please contact us using the details below.

10. Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal obligations.
All updates will be posted on the DBGT website. We encourage you to review this page periodically to stay informed of any changes.

11. Contact Us

For any questions, feedback, or concerns related to this Privacy Policy or data usage, please contact us at:
Email: admin@dbgt.in
Website: https://dbgt.in/

Your privacy matters to us. DBGT is committed to maintaining a secure, transparent, and trustworthy environment for all users.